Customer Service Policy

We are committed to delivering a reliable and supportive customer experience. Our customer service team is here to assist with orders, products, and general inquiries in a timely and professional manner.

Customer Support

Our support team is available to help with questions related to orders, shipping, returns, refunds, and product information. We strive to provide clear and helpful assistance throughout your shopping experience.

All inquiries are handled with care and attention to ensure accurate and efficient support.

Contact Information

Customers may reach our support team by email at
press@avedasale.com

We aim to respond as quickly as possible and address all inquiries in a thorough and respectful manner.

Order Assistance

Our team can assist with order status updates, tracking information, address corrections, and other order-related requests. Once an order has been processed or shipped, certain changes may no longer be possible.

Returns and Refund Support

Support is available to guide customers through the return and refund process in accordance with our Refund Policy. Each request is reviewed individually to ensure a fair and consistent resolution.

Product Information

We provide guidance on product usage, care, and general information to help customers make informed purchasing decisions. For best results, customers are encouraged to follow usage instructions provided with each product.

Service Standards

We are committed to maintaining high service standards through:

• Clear communication

• Respectful and professional interactions

• Consistent and fair handling of requests

Policy Updates

Customer service practices may be refined over time to improve service quality and operational efficiency. Any updates will be reflected on this page.